Privacy Policy
This policy explains how Syntra Grid collects, uses, stores and protects your personal information when you visit our website or contact us about our services.
- Effective
- June 2026
- Last updated
- June 2026
- Region
- United Kingdom · UK GDPR
The short version
- We collect only the details you choose to share when you contact us or use the site.
- We use them to reply, quote, deliver and improve our services — and to meet legal duties.
- We never sell your information, and share it only with trusted providers who help us operate.
- You can access, correct or delete your data at any time by emailing hello@syntragrid.com.
This summary is provided for convenience. The full policy below is what applies.
Who we are
Syntra Grid LTD is a software development company based in the United Kingdom. We design and build custom software, web platforms, mobile applications, AI solutions and business automation systems. This policy applies to our website and to any enquiry you send us about our work.
Information we collect
When you contact us or use our website, we may collect your name, email address, company name, phone number, project information and any other details you choose to provide. We only collect what you share with us.
How we use your information
We use your information to respond to enquiries, provide quotations, communicate about projects, improve our services, maintain website security and comply with our legal obligations.
Legal basis
Where applicable under UK GDPR, we process personal information on the basis of your consent, our legitimate interests in operating our business, or where processing is necessary to meet a contractual or legal obligation.
Data sharing
We do not sell your personal information. We may share it with trusted service providers who help us operate — such as secure cloud hosting, email delivery and analytics — and only to the extent necessary for them to perform their service.
Data security
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration or destruction.
Data retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or for as long as required by applicable law.
Your rights
Depending on your location, you may have the right to access, correct, delete, restrict or object to the processing of your personal information, and to request a copy of the information we hold about you. To exercise any of these rights, contact us at hello@syntragrid.com.
Third-party services
Our website may rely on trusted third parties such as hosting providers, analytics platforms, email delivery services and cloud infrastructure. These providers process information only as necessary to deliver their services.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be published on this page together with a revised effective date.
Contact us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at hello@syntragrid.com.
Questions about your privacy?
We're happy to explain anything in this policy or help you exercise your rights over your data.
hello@syntragrid.comLast updated · June 2026